Fees and Costs

Questions associated with the costs of running a project (i.e. Project fee and handling fee) and refunds

100% Satisfaction Guarantee

 

When you pay for a service, you deserve to receive exactly what you asked for, if not more. Sometimes however, this might just be beyond our control. So we thought that the only way to ensure a happy customer was to promise that if you're not happy with the work that our producers make, then you don't have to pay for it... plain and simple.

 

Simply email us within 2 weeks of the end date of your project with your project details and why you'd like your money back. We'll review your request and get back to you within 48 hours. Easy.

 

Just to keep things fair, as usual, some conditions do apply:

 

1. You are not eligible to claim a refund if you have already awarded a winner for your project and signed the contracts.

 

2. To be eligible to claim a refund, you must submit a request within 2 weeks of the completion date of your project.

 

3. Sponsorship fees are not refundable. 

 

4. We offer this guarantee in the spirit of good will and as such expect that users do not abuse the process. All decisions regarding refunds by Crowdeo are final and will not be entered into.

How much does it cost?

 

Crowdeo provides a cost effective process to meet your video production needs, especially when  compared to using traditional production agencies.

 

For Producers, it's FREE to submit a pitch to a project.

 

For Buyers, it costs $20 + 5% of the budget being offered.  

 

Our 100% Satisfaction Guarantee ensures that you get what you pay for, or your money back!

 

The following is a description of the fees for posting a project on Crowdeo:

 

Fee Description How much?
Listing Fee Flat fee for posting a project $20
Handling Fee % fee to cover costs of funds transfers 5%
Sponsoring Fee Cost per day to draw more attention to a project $1 per day