General FAQ about the website

100% Satisfaction Guarantee


When you pay for a service, you deserve to receive exactly what you asked for, if not more. Sometimes however, this might just be beyond our control. So we thought that the only way to ensure a happy customer was to promise that if you're not happy with the work that our producers make, then you don't have to pay for it... plain and simple.


Simply email us within 2 weeks of the end date of your project with your project details and why you'd like your money back. We'll review your request and get back to you within 48 hours. Easy.


Just to keep things fair, as usual, some conditions do apply:


1. You are not eligible to claim a refund if you have already awarded a winner for your project and signed the contracts.


2. To be eligible to claim a refund, you must submit a request within 2 weeks of the completion date of your project.


3. Sponsorship fees are not refundable. 


4. We offer this guarantee in the spirit of good will and as such expect that users do not abuse the process. All decisions regarding refunds by Crowdeo are final and will not be entered into.

How it works for Producers

This page explains how Producers can use Crowdeo to make money producing rich media.  If you're wondering how it works for Buyers, then click here.


Producers are users who are responsible for making the videos for Buyers and are the life-blood of Crowdeo. 


If you are capable of using video production software, can produce voice overs, make music or even translate foreign languages then you can become a Crowdeo Producer too.


To start working as a Producer, simply find a project that interests you then choose the "Make a pitch" option to submit a pitch to the owner of that project.


Step 1.

Browse to find an interesting project


Step 2.

Prepare and submit your pitch to suit the requirements 


Step 3.

Refine your pitch based on comments if required


Step 4.

Get paid when your project is selected as the best



How it works for Buyers

This page explains how a Buyer can user Crowdeo to get what they need.  If you're wondering how it works for Producers, then click here.


To get a video made, you need to describe your requirements so that Producers can deliver what you need.  This is done by choosing the "Post a Project" option.


Step 1.

Tell us how much you want to pay and when the deadline for submissions is


Step 2.

Tell us about what you need, provide the important details and then Post your Project


Step 3.

Invite producers and voice artists to participate in your Project


Step 4.

Receive pitches from around the world from producers and artists


Step 5.

Choose your favourite pitch, award the project and receive your files.



What kind of videos?


Here are some of the most common (and not so common) examples of what you can have producers on Crowdeo make for you:


Home Video Editing

Home Video Editing

Submit some of your holiday footage or photos and get our producers to mash it up into a video to show at your next family gathering


Online tutorial screencasts

Online Tutorials and Screencasts

The easiest way to explain things is to show them with a video.  Online businesses can have videos made to explain how you do business, while teachers can have video tutorials made up for their students.


Music videos

Music Videos

Let your fans show their support by helping to produce your next music video clip.  Just upload your song and let your music inspire some video creativity.


Virals and advertising

Virals and Advertising

Need to sell a product or  just want millions of hits on YouTube? Work with Crowdeo producers to create video adverts that spread.


Voice overs

Voice Overs

Do you have a script and just need someone to read it for you?  Upload your script and get it read by voices from all over the world.


Soundtracks and Audio

Soundtracks and Audio

Do you already have a video and just need some music or audio to accompany it?  Our music producers are able to deliver exactly what you need.


Translations and Scripts


Scripts and Translations

When you already have a video/music and just need some script writing to be done, or when you just need languages translated - our international producers are at your service.


Concepts, storyboard and ideas

Concepts, Ideas and Storyboards

When you're just starting out and need some ideas to steer you in the right direction.  Let our creative producers deliver you exciting ideas from all over the world


What is a Buyer?

A Buyer is a user on Crowdeo who posts a project. Buyers are generally website owners, music bands, business owners or individuals who may need some video creation/editing work to be done.

Why would I use Crowdeo?

There are 2 types of users on Crowdeo - Buyers and Producers.


Buyers - are the people (websites owners, music bands, businesses and individuals) who want to have stuff such as online or offline videos, voice overs etc created. 

You get to specify how much you want to pay - not the other way around.

If you need to have something made, then get onto Crowdeo and post a project to get our Producers working on it for you.


Producers - are the people (video producer, post production editors, voice over artists, copywriters etc) who do the work to create what the Buyers want. 

If you have the skills to create/edit videos or produce voice overs and are looking for work - then sign up to Crowdeo and choose interesting projects that you want to work on.